I didn’t believe a lower stress approach could make a difference in our veterinary practice … until CVC made a convert of our assistant manager. Here’s what we’ve learned in the process (and how my skepticism has turned to genuine appreciation).
shutterstock.com As a member of the veterinary field for 26 years, I’ve been fortunate to attend some terrific regional continuing education conferences, and in many cases I’ve been able to enact small but meaningful changes that have helped move our practice forward. The same is true of our veterinarians and other key team members. But recently our assistant manager Julie and I accompanied one of our veterinarians to the CVC Conference, and the “take away” has created a major change in our practice…
